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Network Guidelines

Installation and networking requirements.

General Requirements

Ouva on-site network requires the following for Ouva devices, servers, and PCs:
  • Fixed IP address for server or a DHCP response with proper DNS record.
  • A working Network Time Protocol (NTP) server should be reachable from all devices.
  • A separate VLAN is ideal but is not a hard requirement.

DNS Records and SSL certificates

  • We can run Care Automation with a subdomain (<company>.ouva.dev) and SSL certificate on our domain name. This requires a fixed IP address.
  • You can specify a domain and share the relevant SSL certificate with us.
  • In both cases the domain name must be queryable from an appropriate DNS server.

Application Updates

All Ouva software and required third-party packages are hosted with Nexus on AWS server. When setting up the Operating System, updating application software, the end-device pulls the latest binaries from these servers.
  • Docker registry: 80,443/TCP
  • CI/CD tools: 443,50000/TCP

Operating System Updates

  • Rocky Linux package repositories: 80, 443/TCP

Diagnostic Monitoring

Device diagnostic data (e.g. CPU temperature, memory utilization) is sent to Ouva-hosted server (on AWS) which processes data using Zabbix software. If there is anything out of ordinary, it automatically pings Ouva maintenance staff. (Optional)
  • Zabbix: 10050, 10051/TCP

Remote Access Services

Remote support is a critical part of Ouva’s ongoing service delivery. By default, systems are set up to be controlled using AnyDesk software using the following ports:
  • AnyDesk: 80,443, 6568/TCP
If your facility uses a separate vendor remote access solution, such as SecureLink or Citrix, Ouva team can carry out remote operations using those.