Alerts & notifications

Keep at-risk patients safe without redundant observations.

Notification levels

There are four levels of categories in increasing severity:

LevelDescription

Informational

Don't need to be acted on (e.g. admission, transfer, discharge, standby).

Warning

Workflow-related notifications such as discharge delays, and the first step of multi-step prevention alerts, such as a fall risk warning when the patient sits up on the bed.

Danger

Needs to be immediately acted on with in-room presence, such as a patient with an elopement risk leaving the room.

Critical

A problem with a potentially critical outcome has occurred (e.g. fall detected).

Auto-resolving alerts. Ouva will not send any new notifications if a patient has a visitor or a staff member present in the room and clear existing alerts. Critical alerts can only be auto-resolved by nurse presence (visitor presence will not resolve them).

Enable/disable alerts

Each alert can be turned on/off individually, depending on the requirements of the department workflows.

Alert types

Following is a list of current alerts generated by Ouva. Not all risky situations generate alerts in order to not add to the alert fatigue of healthcare staff, however, an alert can quickly be created as needed.

Fall prevention

Once a patient is flagged as Fall Risk, either manually or through EHR integrations, Ouva will start watching the patient for the risks and escalate through several alerts.

  1. Warning: The patient is sitting up on the bed, with the feet off the side of the bed.

  2. Danger: The patient is out of bed.

  3. Critical: A fall event has been detected.

Wander detection

When a patient is out of the room, if a patient is flagged with a wander risk, Ouva will generate an alert, which stays active until the patient is back in the room. You can also optionally receive a warning as soon as the patient leaves the bed.

Round delays

If a nurse has not shown up in the room within a defined period of time, Ouva will generate a rounding delay alert which automatically is resolved when a nurse enters the room.

Patient flow delays

You will receive a warning if a patient flow stage (admission, transfer, discharge) has exceeded the defined duration (e.g., if a patient transfer has been ordered but has not been fulfilled).

Device offline

If no data has been received from the bedside, you will receive an Offline alert within seconds.

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